The Mentor Network Personal Agent in Eugene, Oregon
Personal Agent Primary Location: United States-OR-OREugene Function: Program Services Coordination/Case Management MENTOR Oregon Description
MENTOR Oregon is looking for a full-time Personal Agent in Eugene, OR. Mentor Oregon Brokerage provides service coordination for adults who experience intellectual and developmental disabilities. Mentor Oregon Mid-Valley Brokerage believes in self-determination. We are a team of employees who work well together to ensure services are delivered in the ways customers want them.
A Personal Agent coordinates services for up to 39 individuals living in their own homes. Personal Agents use a person-centered approach to assess the individual strengths, needs, and preferences of each customer, then develop individual support plans (ISPs) with the person to meet their needs and work toward their goals. Personal Agents coordinate services for customers by developing the customer’s natural support network and by connecting them to community resources and paid support providers. Personal Agents are responsible for regular monitoring of ISPs, addressing customers' changing needs (both immediate and long term), as well as ensuring customer choice and satisfaction with the services they receive. Personal Agents manage Medicaid funds and monitor ISP services and expenditures.